FAQ | Globaltex Fine Linens

FREQUENTLY ASKED QUESTIONS

Do You Offer Retail (D2C) Sales?

No. Globaltex Fine Linens operates exclusively under a B2B (business-to-business) sales model. We do not offer retail or direct-to-consumer sales. All production, pricing, and logistics processes are designed specifically to meet the needs of professional and institutional clients.

Which Industries and Businesses Do You Serve?

Globaltex Fine Linens serves luxury hotels, boutique hotels, resorts, serviced residence projects, yacht and cruise operations, spa and wellness centers, and other high-standard hospitality and accommodation businesses.

Is There a Minimum Order Quantity (MOQ)?

Yes. A minimum order quantity (MOQ) applies to all product groups. The MOQ varies depending on the product type, collection, and project scope. Orders are planned on a carton basis and in accordance with industrial-use standards.

Do You Offer Custom Manufacturing and Private Labeling?

Yes. Our products can be customized on a project basis, including embroidery and logo applications, custom sizing, color options, yarn selection, and fabric weight adjustments. All custom production follows our established quality standards.

Can We Request Product Samples for Our Project?

Yes. We provide product samples for corporate and project-based inquiries. Sample requests are evaluated based on project size, product selection, and partnership potential.

Are Your Products Suitable for Industrial Laundering and Heavy Use?

All our products are designed for industrial laundering, high durability, and long-term use. They are developed specifically to meet the operational demands of hotels and professional hospitality environments.

Do You Offer Long-Term Supply or Framework Agreements?

Yes. We offer long-term supply agreements and project-based framework contracts for hotel chains, developers, and corporate clients.

Do You Provide International Shipping and Export Services?

Yes. Globaltex Fine Linens provides international shipping and export services, primarily to the United States and other global markets. All logistics processes are managed by experienced professionals.

How Is Pricing Determined for B2B Orders?

Pricing is determined on a B2B basis, considering order volume, product specifications, customization requirements, and delivery timelines. Products displayed on the website are for quotation purposes only.

How Can We Request a B2B Quote or Start a Partnership?

For B2B partnerships and quotation requests, please contact us via the Contact page on our website. All inquiries are reviewed by our corporate sales team.